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新西兰国立南方理工学院/Southern Institute of Technology

    课程名称: New Zealand Diploma in Information Technology Technical Support (Level 5)
    课程级别:大专/Diploma(5/6级)
    课程代码:
    学费:$14,000 NZD Per Year
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    学分:
    开学时间:February-2019
    申请截止:
    授课校区:Southern Institute of Technology
    课程信息:

    Course details

    Summary

    Graduates will be able to:

    Technical skills:

    • Select, install and configure IT hardware and systems software to meet organisational requirements.
    • Apply a broad operational knowledge of networking and associated services and technologies to meet typical organisational requirements.
    • Configure and administer systems and applications to meet typical organisational IT support requirements.
    • Apply a broad operational knowledge of database administration to meet typical organisational data storage and retrieval requirements.
    • Troubleshoot and resolve a range of common system problems using appropriate tools and procedures.
    • Identify common issues related to IT security and apply a range of solutions.
    • Demonstrate an operational knowledge and understanding of IT service management to meet typical organisational customer service requirements.

    Core IT skills:

    • Apply the fundamentals of information systems concepts and practice to support and enhance organisational processes and systems.
    • Apply the fundamentals of interaction design concepts and practice to enhance interface design.
    • Apply the principles of software development to create simple working applications.
    • Apply professional, legal, and ethical principles and practices in a socially responsible manner as an emerging IT professional.
    • Apply communication, personal and interpersonal skills to enhance effectiveness in an IT role.
    • Use problem-solving and decision-making techniques to provide innovative and timely Information Technology outcomes.

    Graduates of this diploma will have the skills and knowledge to work in roles such as computer technician, help desk and technical support officer and entry level network administrator, network engineer and applications support analyst roles.

    Career Opportunities

    The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.

    Graduates will have an awareness of the IT environment, appreciate the needs of users and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice as part of a team, or independently with a broad level of supervision.

    Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.

    Satisfactory Completion

    For students to have satisfactorily completed this programme and be eligible for award of the qualification, New Zealand Diploma in Information technology Technical Support (Level 5), they must have successfully met all assessment requirements and successfully completed all eight 15 credit papers. This amounts to successful programme completion of 120 credits in accordance with the programme schedule.

    Entry criteria

    School Leavers

    All applicants should be over the age of 16 years and have achieved one of the following:

    Either

    NCEA Level 2

    60 credits at Level 2 or above preferably with subjects in English, Mathematics and science, as well as a minimum of five credits in digital technologies and design subjects, plus 20 credits from any level.

    And/Or:

    Successful completion of one of the following or equivalent programme of study, knowledge, skills and experience

    New Zealand Certificate in Computing (Intermediate User) (Level 3) ; New Zealand Certificate in Computing (Advanced User) (Level 4) ; New Zealand Certificate in Information Technology Essentials (Level 4) ; New Zealand Certificate in Information Technology (Level 5) .

    Applicants over 20 years:

    Successful completion of one of the following or equivalent programme of study, knowledge, skills and experience

    New Zealand Certificate in Computing (Intermediate User) (Level 3) ; New Zealand Certificate in Computing (Advanced User) (Level 4) ; New Zealand Certificate in Information Technology Essentials (Level 4); New Zealand Certificate in Information Technology (Level 5).

    English Language Requirements

    • IELTS test - Academic score of 5.5 with no band score lower than 5
    • TOEFL Paper based test (pBT) – Score of 550 (with an essay score 5 TWE)
    • TOEFL Internet- based test (iBT) – Score of 46 (with a writing score of 20)
    • University of Cambridge ESOL Examinations – FCE or FCE for schools with a score of 162. No less than 154 in each skill.
    • NZCEL – Level 4 with the Academic endorsement
    • Pearson Test of English (Academic) – PToE (Academic score of 42)
    • City and Guilds IESOL – 82 Communicator with a score of 42


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