Course details

Summary

Are you already in, or seeking to move into, a general administrative, data entry, receptionist or customer service role?

Then this programme is ideal!

Amongst other skills, you will learn how to use the keyboard, schedule organisation, and how to create documents and spreadsheets. You will also learn how to prioritise your workload and manage your personal development. The programme includes a practical work component in a simulated office environment enabling you to develop your skills and undergo assessment in a business setting.

You can study this programme at our campus in Dunedin OR online via the TANZ eCampus.
Career outcomes:

Graduate as a work-ready individual who has the ability to contribute to the performance and productivity of a business organisation. Roles could include:

General Administrator
Data Entry Operator
Junior Personal Assistant
Receptionist
Customer Service
Office Administration Assistant
Word Processing Operator
Contact Centre Worker

Further study options

Successful completion of this programme creates a direct pathway to further business studies for the New Zealand Certificate in Business (Administration and Technology) (Level 4) which prepares students for a senior administration role. This programme is available at our Dunedin Campus or online via the TANZ eCampus.
Your workload

On campus: Course work for this programme will require approximately 20 hours of directed study in the form of class attendance per week. You will be expected to spend equal hours of your own time in self-directed study in order to successfully complete this programme.

Entry criteria

Open entry.
If English is not your first language, you must also demonstrate English language skills equivalent to an IELTS overall band score (academic) of 5.0 (with no band score less than 5.0), from one test taken in the preceding two years.